FAQ

Payments

How secure is shopping online? Is my information secured?

We use a 256-bit SSL encryption on all transfers. The encoded data of your request (name, address etc.) can’t be read by the third party. Transactions information is secured by McAfee SECURE.

Would I be able to pay cash upon delivery? Will I be able to cc you the money since I do not own a credit card?

I’m afraid as of now, our operations are limited to Paypal. This is to guarantee our clients get their customer security. In the nearest future, we could possibly accept payment upon delivery.

Shipping

I just placed an order, when will it ship?

Please allow 2-7 days manufacturing and preparation time for your order to be dispatched.

How long does delivery take?

7 – 25 Business days

There are some situations and circumstances which we don’t have control over such as natural disasters, weather, holidays, and so more that could cause us to postpone your shipment. While most packages arrive on time, our carrier may as well experience situations or circumstances that could possibly cause delay.

Would I be able to cancel my order?

If you cancel your order within 24 hours and item not shipped, you’ll receive your refund immediately. Just send us an email with “CANCEL” in the subject line.

You can cancel items or orders that haven't entered the shipping process yet otherwise you'll have to wait for the delivery and send them back to us unused to get a refund

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